Have questions or ready to book? We're here to help.
127 Riverside Boulevard
Melbourne VIC 3000
Australia
Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM
We provide services across Melbourne metro area and surrounding suburbs. Contact us to confirm availability in your location.
Email inquiries typically receive a response within 4-6 hours during business hours. Booking requests are prioritized.
Not sure which service fits your pet's needs? We can arrange a brief consultation to discuss options and answer questions.
We understand your schedule can be unpredictable. We offer flexible appointment times including early morning and weekend slots.
Yes, our emergency response service provides rapid assistance for urgent situations. This service is available 24/7 through our emergency hotline.
We primarily serve Melbourne metro area and surrounding suburbs. Contact us to confirm if your location is within our service radius.
We recommend booking at least 48 hours in advance for regular services. Same-day appointments may be available depending on schedule availability.
We accept all major credit cards, debit cards, and bank transfers. Payment is typically processed after service completion.
Yes, we have experience working with pets who display anxiety or difficult behaviors. We use specialized techniques to ensure safety and minimize stress.
Absolutely. If you and your pet develop a good rapport with a specific team member, we'll do our best to maintain that consistency.
Fill out our service request form and we'll get back to you shortly with availability and next steps.
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